If my preferred PMS is not listed, what should I do?
Please take this Integration Survey and let us know about the integration you are looking for.
How does Guest Guru Integrate?
Guest Guru can be integrated with OTAs using your PMS.
Can we use it on our Direct Booking site?
Yes, you can use Guest Guru on your Booking site directly by embedding the Chatbot. It shows up like a chat bubble on the page.Yes, you can use Guest Guru on your Booking site directly by embedding the Chatbot. It shows up like a chat bubble on the page.
Can i connect Guest Guru with my Airbnb listing direclty?
Airbnb retired its email alias feature in 2023 to prioritize user privacy. Now, communication mainly happens through Airbnb messaging. This change affects how tools like Guest Guru interact with Airbnb. For more, see Airbnb’s update.
Customization and Features
Can I customize the responses?
No, you cannot customize the responses because they are generated by AI and sent directly.
Can Guest Guru take into account my entire chat history to learn how to respond in the future?
No, Guest Guru cannot read your past chats. It can only be fed property information.
Language and Accessibility
What other languages does Guest Guru respond in?
Currently, Guest Guru responds only in the English language.