Guest Guru Product  Update | October

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Introduction

Hello to our wonderful Guest Guru community!

We’re always on the lookout for ways to enhance your experience with our platform. Today, we’re thrilled to share some exciting updates that we believe will make your hosting journey smoother and more efficient.

Let’s dive right in!

1. The Global FAQ Feature: One and Done!

We’ve all been there – typing out the same set of FAQs for each property, thinking, “There has to be a better way.”

Well, now there is!

With our new Global FAQ feature, you can add frequently asked questions that are common to all your properties just once.

This means:

  • Less repetition: Add it once, and it’s available everywhere.
  • Time-saving: You can easily set up your properties without any hassle.

2. Navigation Just Got a Whole Lot Easier

We’ve been listening to your feedback, and we’ve made some tweaks to the app’s layout and design.

Our goal?

To help you find what you’re looking for quickly and with ease. Whether you’re customizing properties or just getting started, navigating Guest Guru will feel intuitive and hassle-free.

3. Exciting Things Coming in October:

New Integrations:

We’re expanding our family!

If you’ve been eagerly waiting to integrate with Tokeet and Hostaway, your wait is almost over. And that’s not all – Hostfully will be joining our integration lineup shortly after.

Now it doesn’t matter which PMS do you use because Guest Guru is going tin integrate with all of them.

Bot Responses 2.0:

Our bot’s getting an upgrade!

We’re refining its responses to ensure it understands and caters to your needs even better. This means quicker, more accurate replies, making your interactions smoother.

Escalation Feature – Now Even More Robust:

We understand the importance of timely escalations. That’s why we’re enhancing this feature to send escalations via SMS and email. Stay informed, always.

Your Bot, Your Rules:

Want the bot to reply instantly?

Or maybe after a short pause?

With our new update, you can set the bot’s response time as per your preference. It’s all about giving you more control.

Conclusion

In conclusion, we’re super excited about these updates and hope you are too. Our mission has always been to make hosting as seamless and enjoyable as possible for you. As always, we’re eager to hear your thoughts, feedback, and any ideas you might have for future updates.

Thanks for being a part of the Guest Guru family.

Here’s to many more enhancements and happy hosting moments!

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