It is an AI Chatbot that autonomously replies to guest queries on your listings.

You can log in by clicking here .

Your Questions about using AI for Hosts, Answered.

Q: Is Guest Guru shut down or working?

Guest Guru is live under new management.

Q: Does Guest Guru post messages in the PMS inbox?

Yes, it posts a reply to your PMS inbox.

Q: Does it reply to guest messages autonomously?

Yes, it does reply to guest messages autonomously.

Q: How does Guest Guru reply to guest messages, and what is the source of knowledge for its replies?

Guest Guru uses your property information imported from your PMS.

Q: What if a guest asks a question for which Guest Guru doesn’t have answers?

Guest Guru will send you an SMS notifying you about that particular question from the guest.

Q: Does Guest Guru learn from the conversation over time?

Yes, Guest Guru learns from the conversation over time.

Q: Which PMSes do you integrate with?

Check out our Integrations page for a detailed overview.

Q: If my preferred PMS is not listed, what should I do?

Please take this Integration Survey and let us know about the integration you are looking for.

Q: How does Guest Guru Integrate?

Guest Guru can be integrated with OTAs using your PMS.

Browse our FAQs to understand better. We've kept things simple and clear for you.

About Guest Guru

What is Guest Guru?

Is Guest Guru shut down or working?

Does Guest Guru post messages in the PMS inbox?

Does it reply to guest messages autonomously?

How does Guest Guru reply to guest messages, and what is the source of knowledge for its replies?

What if a guest asks a question for which Guest Guru doesn’t have answers?

Does Guest Guru learn from the conversation over time?

Can Guest Guru greet the guest unprompted?

Integration and Usage

Which PMSes do you integrate with?

If my preferred PMS is not listed, what should I do?

How does Guest Guru Integrate?

Can we use it on our Direct Booking site?

Can i connect Guest Guru with my Airbnb listing direclty?

Customization and Features

Can I customize the responses?

Can Guest Guru take into account my entire chat history to learn how to respond in the future?

Language and Accessibility

What other languages does Guest Guru respond in?

Where can I log in?

Documentation and Pricing

Is there any detailed document on Guest Guru use cases?

How much does Guest Guru cost?

Are there discounts available for larger volumes?

Support and Demos

How can I set up a demo with Guest Guru?